Shipping Policy

Shipping Policy

Thank you for shopping with [Store Name]. Please review our shipping terms below.

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays) after your order is placed. You’ll receive a confirmation email with tracking details once your order ships. Orders placed on weekends or holidays are processed the next business day.

Shipping Times

Estimated delivery is 7–12 business days after dispatch. Total time from order to delivery is therefore approximately 8–14 business days.

Delivery times are estimates and are not guaranteed. Delays can occur due to customs processing, carrier backlogs, weather, or peak seasons. These factors are outside our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order. [Describe your rates here — e.g. “Free standard shipping on all orders” or “Flat-rate $X shipping.”]

Order Tracking

Once your order ships, you’ll receive a tracking number by email. Please allow up to [2–5] days for tracking information to update after dispatch.

Customs, Duties & Taxes

For international orders, import duties, taxes, or customs fees may apply and are the responsibility of the customer. These charges are set by your local customs authority, not by [Store Name].

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us at [email] within [12/24] hours of ordering.

Lost, Delayed or Damaged Packages

If your order hasn’t arrived within [15–20] business days of dispatch, contact us at [email] and we’ll help investigate with the carrier. For items that arrive damaged, please contact us within [X] days of delivery with photos.

Questions

For any shipping questions, reach us at [email] or [contact page link]. We typically respond within [24–48] hours.

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